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Frequently Asked Questions
I did not receive an email following registration to reset my password.
Check your spam inbox for an email sent by admin@learnpath.com.au (NSWHP@LearnPath). If no email is received or if the email is received but the link has expired, you can reset your password here: Reset Password!
I requested a password reset on the login page but did not receive an email.
Check junk/spam inbox. It is also possible that your registered email is incorrect. Contact us by email or via the contact form on this page so we can check it for you.
I am a NSWHP staff member. How do I know if I am registered?
On the login page, click “Lost your Password” and then enter your NSW Health email or stafflink number (username) and click “Reset Password”. If you are registered, an email will be sent to your NSW Health email with a reset link.
How do I register a group of learners?
Complete the user registration template and send the completed form to kifah.shahin@health.nsw.gov.au. You may download the form here: User registration Template
My course is not loading, timing out or not tracking/completing.
Try a different browser or computer. Clear the browser cache. if the problem is not resolved, email us, call us, or send us a message using the contact form on this page.
